OVERVIEW OF ROLE

The primary role of the Front of house Viewing Agent is to manage the front desk and complete/arrange viewing’s of the Umega market list.

ROLES AND RESPONSIBILITIES

  • Manage viewing requests, carry out viewing’s and secure applications for the team to progress
  • Manage the front desk/phones in a professional/friendly manner, dealing with enquiries and routing queries as required to the correct team member
  • Complete personal workload

DESIRED SKILLS AND EXPERIENCE

  • A confident professional manner
  • An understanding of the letting’s process is desirable
  • Great customer service skills
  • Manage own workload and diary in an efficient manner
  • Ability to delegate effectively and responsibly
  • Excellent client communication skills

PERSONALITY

  • Resilient and confident
  • An upbeat approach and a ‘can do’ attitude.
  • Use of initiative and a pro-active approach.
  • A team player
  • Resourceful – the ability to think on your feet and find solutions that may not be the obvious choice
  • A desire to stay up to date and interested in industry trends and changes
  • A pro-active approach to self-development

CULTURE

This role involves managing a busy front desk whilst maintaining high standards in a way that means being part of the team and our customers love dealing with us. Working at Umega will suit those with a can-do and optimistic attitude who can make a big contribution. We run open-book management and ensure that everyone who works here receives a business education to support their progression in lettings. This is a great opportunity to get a foot in the door at a fantastic company and gain valuable industry experience.

If you’re interested in this role please email your CV along with a covering letter/email to Bruce Rothwell.