The primary role of the Lettings Team Manager is to manage and motivate the three person team of all-stars that look after the Umega Lettings market list, new tenants and landlords. We also need you to help the team in converting new leads and bringing on-board new landlords and properties.

OVERVIEW OF ROLE

The primary role of the Lettings Team Manager is to manage and motivate the three person team of all-stars that look after the Umega Lettings market list, new tenants and landlords. We also need you to help the team in converting new leads and bringing on-board new landlords and properties.

ROLES AND RESPONSIBILITIES

  • Manage the Lettings Team and improve service level and key measures within the team relating to letting properties and building strong relationships with new tenants and landlords
  • Converting new landlords leads by pitching for new business and managing the properties through the initial letting phase until a tenant moves in.
  • Complete personal workload coordinating lets for your allocated portfolio

DESIRED SKILLS AND EXPERIENCE

  • A minimum of 5 years property or hospitality experience
  • A broad understanding of the lettings process
  • Motivational and inspirational leadership with the ability to train and develop team members
  • Understanding of and ability to prepare and contribute to forecasting and capacity planning
  • Ability to manage others both cross-department and within a team
  • Ability to delegate effectively and responsibly
  • Strong negotiation skills
  • Excellent client communication skills
  • Persuasive verbal and written communication.
  • Ability to present in a confident and clear manner.

PERSONALITY

  • Resilient and confident
  • An upbeat approach and a ‘can do’ attitude.
  • Use of initiative and a pro-active approach.
  • A team player
  • Resourceful – the ability to think on your feet and find solutions that may not be the obvious choice
  • A desire to stay up to date and interested in industry trends and changes
  • A pro-active approach to self-development

CULTURE

This role involves managing a busy and hard-working team whilst maintaining high standards in a way that means our staff enjoy being part of the team and our customers love dealing with us. Working at Umega will suit those with a can-do and optimistic attitude who can make a big contribution. We run open-book management and ensure that everyone who works here receives a business education to support their progression in lettings. An important aspect of this is using a share of profits to grow a staff owned property portfolio that you will help grow, manage and benefit from. We are a company that is progressing fast and have big, game-changing plans for the future. This is a great opportunity to come along for the ride.

For more information contact Bruce Rothwell by email or call 0131 221 0888.