We are Umega
A bit more about us
We’re Neil and Andy, the guys who started Umega Lettings. We’ve been best buds since we were little. We grew up in Edinburgh, left home and became tenants. Like so many others we were ripped off, suffered poor service and were kept in the dark by our letting agents. We discovered landlords were receiving the same treatment so in 2007 we started Umega Lettings.
Our agency abandons the historic behaviours common within our sector where tenants and landlords are exploited. Our service will always improve through innovating and not accepting ‘good enough’. We’re creating an outstanding place to work and our commitment to culture and service has helped us grow from humble beginnings to now serving thousands of landlords and tenants and being crowned Residential Lettings Team of the Year at the 2018 and 2019 Scottish Home Awards.
We’re so, so proud of our business, our team and our growing reputation. As our employee and customer base has grown, so has our appetite and ability to do more. We have an opportunity and a responsibility to continue to progress and increase our impact as a sector-leading company and world-class employer and we are grabbing this opportunity with both hands.
We do business better and we’re happy to talk about it.
Our Values
Throughout our 12+ years in business we’ve stayed true to our core values which have helped us create a company we’re incredibly proud to run and work for.
We work to a high bar
We show what we’re really about
We take the plunge
We improve the lives of people around us
We work to a high-bar
We constantly strive to understand and deliver a better service and experience for our customers. We are disciplined in the way we work, giving us the freedom space and courage to experiment and push the boundaries.
We show what we’re really about
There is no secret sauce as to why our customers trust us. It comes from being open in the way we work, communicate and show our vulnerabilities. We do not work in fear or worry about what might happen when we give over our true selves in bucket loads.
We take the plunge
Even when we are at the top of our game, we look at how we can improve our service and our approach. We want our team to be brave, play, experiment and ultimately find better ways of doing things for our customers. We can always do more.
Our mission is to improve the lives of people around us
Our tenants, landlords and employees will not be with us forever and we place a high value on the time they are with us. During every tenant’s time with us, we work to ensure their home is their sanctuary. For landlords, absolute confidence their property is in the best possible hands. For our team, every employee will leave Umega, not just a better professional, but with a better understanding of what they want from life.
Free 60 second Rental Valuation from an Award-winning ARLA Propertymark accredited letting agent
get a free valuationOur Story So Far
We started from humble beginnings in a small office in Corstorphine and have grown steadily since 2007 to earning the reputation as Scotland’s leading letting agency, recognised in 2018 and 2019 as Scotland’s Residential Letting team of the year at our industry’s major awards. Take a look at our story so far;
-
September 2020
Burst through 600 customer Google reviews at an average score of 4.7 stars
-
January 2020
Became the highest rated letting agent in the UK on Google
-
June 2019
Crowned Residential Letting Team of the Year at the Scottish Home Awards for 2nd year running
-
April 2019
Opened our new Quartermile Headquarters
-
December 2018
Reach 1,000 properties under management milestone
-
September 2018
Won Letting team of the year at the Herald Property Awards
-
June 2018
Won Residential Letting Team of the Year at the Scottish Home Awards
-
January 2018
Letting Agent Registration Commences in Scotland
-
December 2017
PRT (Private Rented Tenancy) launched in Scotland
-
November 2017
Became Investors in People Silver Accredited
-
January 2017
Umega Quartermile opens for business
-
August 2016
Launch Staff Property Fund - a world first!
-
May 2016
Become recommended letting agent for Quartermile
-
December 2015
Acquire Edinburgh letting agent Edinburgh City Pads
-
November 2015
Become a B Corp Accredited business using business as a force for good - the first accredited private company in Scotland
-
June 2015
Umega Maintenance completes its first job
-
November 2014
Joined ARLA (Association of Residential Lettings) Regulated, Safe Agent accredited and members of The Property Ombudsman
-
February 2014
Acquire Edinburgh letting agent Help4Lettings
-
October 2014
Earned Investors in People and Investors in Young People accreditations
-
March 2011
Scottish Government introduces compulsory Tenancy Deposit Scheme
-
May 2009
Move in to our Marchmont HQ
-
May 2008
The start of a year spent in our old Bruntsfield office
-
September 2007
A change of name and rebrand as Umega Lettings
-
April 2006
Landlord Register introduced in Scotland
-
January 2006
Links Property Management is born in Corstorphine
So there you have it. That’s how we got to where we are today, thanks to our incredible employees, landlords and tenants.
We’ll continue to set high standards in our sector, leading by example for others to follow, in the belief that the ripple effects of our approach will be felt throughout the Private Rented Sector.
We’re always looking for amazing individuals who share our excitement and vision for our sector to join our tribe either as employees, landlords or tenants.