As a landlord in Scotland, it’s essential to understand the mechanisms in place that allow you to exercise your rights and resolve disputes with tenants. One such mechanism is the First-tier Tribunal for Scotland (Housing and Property Chamber). This tribunal plays a crucial role in the private rented sector, ensuring that both landlords and tenants can seek fair resolutions to their issues. In this blog, we’ll explore the role of the First-tier Housing Tribunal and how landlords can use it to uphold their rights.



The First-tier Tribunal for Scotland (Housing and Property Chamber) is a specialist judicial body that deals with disputes and issues arising between landlords and tenants in the private rented sector. Established to provide a more accessible and streamlined process for resolving housing disputes, the tribunal replaces the previous system where such cases were handled by the sheriff courts.



The tribunal addresses a wide range of issues, including:

  1. Eviction Orders: Landlords can apply to the tribunal for an eviction order if they need to regain possession of their property. This might be due to reasons such as rent arrears, anti-social behaviour, or the end of a tenancy agreement.
  2. Rent Arrears: If a tenant fails to pay rent, landlords can seek a payment order through the tribunal to recover the owed amount.

  3. Tenancy Deposits: Disputes over tenancy deposits, including the failure to lodge deposits in an approved scheme or issues with deposit deductions, can be resolved by the tribunal.

  4. Repair Issues: The tribunal can address disputes regarding repairs and maintenance responsibilities, ensuring properties meet the required standard

  5. Lease Disputes: Any disagreements about the terms of the lease, such as rent increases or the interpretation of clauses, can be brought before the tribunal.



As a landlord, if you need to bring a case to the tribunal, the process is straightforward:


  1. Application: Complete the relevant application form available on the Housing and Property Chamber website. Ensure you provide all necessary documentation and evidence to support your case.


  1. Submission: Submit the application online or by post. The tribunal will review your submission and determine if it meets the criteria for a hearing.


  1. Hearing: If accepted, a hearing will be scheduled. Both parties (landlord or their agent, and tenant) will have the opportunity to present their case. Hearings can be conducted in person, via telephone, or video conference, making it convenient for all parties involved.


  1. Decision: After considering all evidence and testimonies, the tribunal will issue a decision. This decision is legally binding and must be adhered to by both parties.



  • Accessibility: The tribunal provides a user-friendly process, making it easier for landlords to seek resolutions without the need for legal representation.
  • Fairness: Decisions are made by independent and impartial members, ensuring fairness for both landlords and tenants.
  • Efficiency: The tribunal aims to resolve disputes more quickly than traditional court proceedings, reducing the time and stress involved.



  • Documentation: Keep detailed records of all communications, agreements, and transactions with your tenants. This documentation can be crucial evidence in tribunal proceedings.
  • Compliance: Ensure you comply with all legal requirements and regulations governing rental properties in Scotland. Non-compliance can weaken your case and result in unfavourable outcomes.
  • Professional Advice: While the tribunal is designed to be accessible, seeking advice from property management professionals or legal advisors can help strengthen your case.



The First-tier Housing Tribunal is a valuable resource for landlords in Scotland, providing a fair and efficient means to resolve disputes and exercise their rights. By understanding the tribunal’s role and processes, landlords can better navigate the complexities of the private rented sector and ensure their interests are protected.

At Umega, we’re committed to supporting landlords, and we have extensive experience in representing them at tribunals, with expert advice and comprehensive property management services. If you have any questions about the tribunal or need assistance with your rental properties, don’t hesitate to contact us.