Please send a STAND OUT cover letter along with your CV, detailing what you can bring to the role, why you want to come onboard and why we’d be mad not to hire you (applications without covering letters will not be considered).
We’ve got an exciting opportunity for a highly-organised and motivated Property Sales Coordinator to join our Estate Agency team on a part-time basis. Our Estate Agency service has been growing at a steady pace since we launched in 2020, and we’re now looking to expand our fantastic team as we continue delivering exceptional service to our Estate Agency buyers and sellers, throughout 2023 and beyond.
We have a phenomenal team, an incredible culture and high standards, and we’re now looking for more talented and motivated people-focused-people to join our award-winning team. We’re not your average business. We do things differently; we work hard, but we have fun while we’re doing it. We’re bold and playful but we always act with integrity and acknowledge our mistakes. We’re ambitious and unafraid – we try new things, we innovate, and whatever the outcomes we’ll enjoy the learning journey and make the most of the ride. We also put people at the heart of all we do; that goes for our customers and our team. Being knowledgeable, empathetic, and super-responsive to the needs of our customers is the basis for everything we do across our Estate Agency, Lettings and Home Repairs businesses. We build trust by acting with care and integrity, and honoring our commitments at every turn. If you can get behind our ethos of Homes not Housing, People not Property, and truly embody this in everything you do then you’re going to love it here.
This is a dynamic role and offers a fantastic opportunity to help continue to build our estate agency offering, and bed-in how we deliver this service. In this role you’ll be supporting the selling process for our estate agency clients, always aiming to exceed expectations, reduce their anxiety around the sales process, and create lasting and memorable relationships. You need to be willing to do a bit of everything; helping new clients understand the process of selling property, coordinating preparation works, arranging photographs & videos, writing property descriptions & creating brochures, managing and responding to enquiries, arranging and following-up on viewings, and helping to negotiate offers. We view both sellers and buyers as our customers, understanding that every buyer interaction could potentially generate a lead for a property sale too, either now or in the future. So, it’s imperative our buyers are being well looked after, that we’re doing all we can to understand their position and helping facilitate their purchase brilliantly. In everything you do, you should be a great representative for everything Umega stands for.
Previous property sales experience would be beneficial, but is not essential. What matters most is that you’re great with people, and you’re driven by providing a fantastic customer experience at every turn. A huge part of our culture at Umega is putting people at the heart of all we do. Everyone here plays a significant role in making sure that the company’s character is reflected in each interaction we have, whether this is with customers, contractors, or each other. We know that this takes enthusiasm, dedication and great skill, but we expect that a passion for people is something that each and every employee should hold dear, so you should embody this in your role and your time with Umega.
You will be communicating constantly with a wide variety of Umega customers, collaborators and colleagues every day. When relaying information back and forth between different people, via a variety of communication methods, crystal-clear and confident communication is paramount. You’ll also need to take a measured approach to your busy workload, understanding how to manage and prioritise your time effectively both as an individual and as a contributor to the team dynamic. As you’ll be liaising and negotiating with a variety of people every day, the stronger your knowledge and understanding, the better and faster the resolution will be. You’ll therefore need to be a fast-learner who is willing to dive in and learn as you go.
Apply if you:
- Have five or more years of customer-facing experience in an office environment or administration role (experience in the property sector would be advantageous, but is not essential).
- To be confident and comfortable thinking on your feet, multitasking and prioritizing your workload.
- A naturally warm, friendly and personable nature across all forms of communication.
- A self-starter approach with an enthusiasm for “getting stuck-in” and learning as you go.
- A strong commitment to your own learning and development.
- To take real pride in all aspects of your role – the big things and the little things all matter!
- Hold a valid Driving License – this is essential.
WHO WE ARE:
Umega is a forward-thinking, fast-growing, busy and exciting property business. We hold high standards and work in a way that means our clients love dealing with us. We provide a great workplace and you’ll love coming to work every day. You’ll be valued, trusted, empowered and given the space to make mistakes, learn and grow. At Umega we believe in bringing your whole self to work. We are committed to a culture of belonging where we accept each other for who we are and embrace your individuality. Even as we grow we continue to work together like one big family, and we’d love for you to be part of it!
WHAT’S IN IT FOR YOU:
Be part of a vibrant, growing company of 50+ great people, ranked in the top 100 small businesses to work for in the UK (Best Companies 2022)
- A beautiful office space in Quartermile (although we’ll expect you to work from home some of the time)
- 32 days Annual Leave (and more when you stay with us for 2 years or longer)
- Casual Dress
- Company Pension
- Enhanced Parental Leave
- Employee Discounts
- Flexible Mon-Fri Schedule
- Cycle to work scheme
- Private Healthcare (Vitality)
- Enhanced Sick Pay
- Free tea, coffee, soft drinks fruit and regular treats
- Great social life
- Volunteering opportunities
- Regular performance reviews and 121 meetings
Before you send us your application, take a look at our website and social media to find out more about working at Umega.
This is a part-time, permanent role; 20 hours per week to be worked over 4 or 5 days – we can be relatively flexible with your work pattern over a Monday to Friday schedule.
Start date – As soon as you are available – we can be flexible and we’ll wait for the right person.
How to apply – Send your CV and a covering letter to [email protected] FAO Andy Whitmey, letting us know exactly why you are the best person for this job and why we’d be mad not to hire you! Note, applications without covering letters will not be considered.
Salary: £24,000 – £26,000 pro-rata, depending on experience
– NO RECRUITMENT AGENCIES, PLEASE –