A BETTER WAY TO RENT

 

There’s so much that goes into providing our high-quality, award-winning service, and it starts with our incredible team. The passion and care they put into looking after our landlords, our tenants and their homes is second-to-none.

We’ve refined our property management service over the past 15 years, automating pieces of the lettings jigsaw where appropriate, including our slick onboarding and market leading maintenance and payments systems to make our customers lives easier, guided by our superstar customer service team.

Here are some of the differences you can expect when you choose UMEGA to manage your property.

DEDICATED, QUALIFIED, EXPERIENCED TEAM

We don’t take the responsibility of taking care of our landlords, our tenants and their homes lightly. Looking after our Owners, Tenants and their homes is second nature to us – it’s in our DNA and we take it personally. Our dedicated, qualified and experienced team of Relationship Managers are there for our Owners at every turn. We’re here to help them navigate the challenges of the lettings market, achieve their property goals and place the day to day management of their property in the safest of hands. We’ve also built out a Tenant Response Team who are at the heart of looking after all of our Umega tenants and their tenancies. Our team are on-hand to deal with maintenance, emergencies and enquiries quickly and efficiently.

RESPONSIVE REPAIRS

We‘re on the ball when it comes to dealing with property maintenance. Tenants can log maintenance requests 24/7 through our innovative online maintenance tracking system. Minor repairs can be self-serviced by the tenant with guidance from the Fixflo system, and those which need further attention can be resolved by our expert team of in-house maintenance technicians. Our Edinburgh property management Compliance Team will also ensure all regular safety inspections are carried out and processed swiftly.

ACCURATE, UP TO DATE FINANCES AT YOUR FINGERTIPS

We’ve invested in our market-leading, innovative Payprop payment platform meaning that our landlords always have accurate, transparent and fully-reconciled financial information at their fingertips. This is one example of how we constantly improve and innovate within our Edinburgh property management service to provide our customers with the best possible service.

HIGH QUALITY MARKETING

We create exciting visuals to show off your property at its best; including professional quality photographs, 3D virtual tours and floorplans using our innovative Giraffe camera. This ensures that our properties are presented to prospective tenants at their very best when advertised on all of the main lettings portals, maximises the chances of getting the best possible applicants for your property.

TENANT MATCHING & ONLINE VIEWING BOOKING

Each newly advertised property is instantly matched against our tenant database, ensuring the most up-to-date list of active prospective tenants will hear about your property first. Any prospective tenant who receives our alert or sees your property on any marketing portal will be able to book their viewing appointment online, making this process slick and swift and ensuring no tenant is missed.

THOROUGH, STREAMLINED APPLICATION PROCESS

Our streamlined tenant journey extends to the application process which is taken care of online via our innovative application and credit check portal. All references are completed in-house giving our team an added level of control ensuring only the best quality tenants move into your property.

  • January 23, 2024
  • by Evan Murphy

The Emergency Cost of Living Rent Cap is coming to an end in April

The dynamics of the housing market are changing quickly. This is a knock-on effect of the current political and economic turmoil having a significant impact on borrowers’ ability to buy their next home.Looking at Rightmove data on the Edinburgh sales market, the emerging pattern is a far cry from the doom and gloom most predicted for 2023 after interest rates started climbing sharply a few months ago. In terms of new listings and offers accepted, there’s plenty of activity in the market to give buyers and sellers confidence for the year ahead. New pricing strategies will be playing a key factor in keeping the market moving but in short; the market is much healthier than many feared just a couple of months ago.

View full article
  • January 23, 2024
  • by Evan Murphy

Changes to the Repairing Standard that covers private rented property in Scotland

The dynamics of the housing market are changing quickly. This is a knock-on effect of the current political and economic turmoil having a significant impact on borrowers’ ability to buy their next home.Looking at Rightmove data on the Edinburgh sales market, the emerging pattern is a far cry from the doom and gloom most predicted for 2023 after interest rates started climbing sharply a few months ago. In terms of new listings and offers accepted, there’s plenty of activity in the market to give buyers and sellers confidence for the year ahead. New pricing strategies will be playing a key factor in keeping the market moving but in short; the market is much healthier than many feared just a couple of months ago.

View full article
  • December 07, 2023
  • by Evan Murphy

Edinburgh Rental Market Update - December 2023

The dynamics of the housing market are changing quickly. This is a knock-on effect of the current political and economic turmoil having a significant impact on borrowers’ ability to buy their next home.Looking at Rightmove data on the Edinburgh sales market, the emerging pattern is a far cry from the doom and gloom most predicted for 2023 after interest rates started climbing sharply a few months ago. In terms of new listings and offers accepted, there’s plenty of activity in the market to give buyers and sellers confidence for the year ahead. New pricing strategies will be playing a key factor in keeping the market moving but in short; the market is much healthier than many feared just a couple of months ago.

View full article

VIEW OUR LETTINGS JOURNEY

Click here to view our Edinburgh property management service end-to-end from onboarding through to refunding the deposit refund and everything in between.

Click here

VIEW APPENDIX

Click here for more detailed information relating to lettings legislation, preparing your property for let and other important things to expect.

Click here

DOWNLOAD OUR LETTINGS PACK

Click here for a breakdown of some of the key reasons to trust UMEGA to manage your Edinburgh property and take care of you, your tenants and your property.

Click here

GETTING ONBOARD WITH UMEGA IS EASY

Click here

GET A FREE INSTANT VALUATION

FROM AN AWARD WINNING EDIBURGH LETTING AGENT

We offer a better way to rent your home. Just enter your postcode here to get started.

If you would like a member of our Edinburgh Letting Agent team to phone you or meet you at your property just select this option. We’re here whenever you need us.


















    Testimonials

    I had used Umega Lettings for several years. They had proved their efficiency and dedication in many ways like locating a new tenant, fixing things inside the apartment, etc. I’m so delighted to entrust Umega to take care of my property.

    • Liu Sharonliu

    We signed up with Umega Lettings in the middle of lockdown. Their excellently team, especially Emma, were able to steer us through the whole process of preparing the flat for rental, marketing and finding a tenant in just a matter of weeks! This company provides a highly efficient and professional service. They made what could have been a highly stressful experience in challenging times so straightforward. Thank you.

    • Heather Smart

    As usual we have had excellent support from Umega to find new tenants. We feel well taken care of. Umega take all the stress out of our letting management. And we have had feedback from our tenants who are equally pleased with the speedy and friendly service.

    • Paul Kompfner

    Want to talk to our Edinburgh property management team? contact us today!













      By submitting your email address and telephone number(s) to us you consent to us contacting you by email or telephone in order to enable us to deal with your query.