We’ve adapted the way we deal with customers during the Coronavirus outbreak. We’re working remotely and our office is closed apart from for pre-arranged key collection until Government restrictions are lifted. In the meantime here’s how to get in touch with us;

Tenants looking to Rent a property

We recommend delaying moving if you can until after the C-19 restrictions are lifted. If you need to move before then, we can help. You can read our blog here on how we’ve adapted our services. All of our available properties are advertised here. If you have a question about a specific property to let or have submitted an application for one of our properties, contact our lettings team by clicking here.

Tenants with maintenance issues

If you’re a Umega tenant with a maintenance issue, please click here to get some advice on resolving the issue or to report it. We are only able to carry out urgent repairs or those that are absolutely necessary while restrictions are in place.

Tenants worried about paying rent

If you are worried about paying rent due to loss of earnings, please contact your Relationship Manager directly. You should have their details but if you do not click here to email our team and we’ll direct it to the right person.

Outstanding Safety Inspections

We have a duty of care to ensure properties are kept safe and the Scottish Government’s guidance is that we should continue to undertake annual gas safety inspections in all of our properties, where possible. This relies on being able to access the property on the permission of the tenant, and we will work closely with all parties to ensure tenants feel comfortable, gas engineers are taking the necessary precautions, and landlords obligations are fulfilled. Other routine safety certificate renewals can be postponed until current restrictions are lifted, at which time they must be completed as soon as reasonably possible.

Landlords looking to rent out your property

If you’re interested in finding out more about our management service or how we can help you, click here to email one of our business development team.

Umega Landlords with queries about their property

Please contact your relationship manager directly. If you can’t find their details click here to email us and we’ll direct it to the right person.


Our telephones are not being answered but voicemail is being checked daily. For the quickest response please email us.