Please send us a STAND OUT cover letter and a short video (less than 90 seconds) with your application detailing what you can bring to this role and our team, and why we’d be mad not to hire you (applications without covering letters will not be considered)
Umega is a growing business with an exciting road ahead of us. Over the last 15 years, we’ve become one of the biggest agencies in Scotland and one of the top rated in the UK. In 2020 we launched our Estate Agency service, and we’re now on the lookout for a consummate property professional to help us accelerate the expansion of our services to meet growing demand across Scotland. This new role of New Business & Estate Agency Team Manager will lead our New Business & Estate Agency Team to deliver a slick and swift experience to every potential and new client that comes our way, using every opportunity to reach new audiences.
We’re not your average property business. We do things differently; we work hard, but we have fun while we’re doing it. We act with integrity, we acknowledge our mistakes, we’re not afraid to try new things and we put our customers at the heart of all we do. If you can get behind our ethos of Homes not Housing, People not Property, and truly embody this in all you do then you’re going to love it here.
About the Role:
Our New Business Team is responsible for prospecting and responding to all new client leads, assisting investors, conducting marketing appraisals and winning new instructions. You’ll be spending a fair bit of time out and about – meeting customers at their properties to discuss our services across both Estate Agency and Lettings (a full driving license is therefore a must). You and your team will be at the forefront of first-impressions; representing Umega in all you do and making sure all the customers you come into contact with get a real sense of who we are and what we’re about. A key element of the role is the ability to self-motivate, experiment and get stuck-in, so we’re looking for someone with great instincts and initiative who doesn’t shy away from a challenge, and is always looking for opportunity. We’re also looking for someone who will lead our stellar New Business & Estate Agency Team from the front – making sure our response time and information is second-to-none, and actively seeking opportunities to continuously improve our service and offering in these areas.
In this role you will be line-managing our New Business & Estate Agency Team as well as playing an active role in driving our marketing and lead generation strategies forward, so previous management experience and/or business development experience would be highly beneficial. This is a truly unique opportunity to play an integral role in setting our customer relationships up for success and taking our New Business & Estate Agency Team to the next level.
Who We’re Looking For:
First and foremost you need to love people – we’re a people business first and a property business second, so a strong commitment to exceptional customer service, a high level of self-awareness, and emotional intelligence are a must. You’re a proactive team player with a strong desire to deliver for clients, colleagues and those you’ll be managing at every turn. You should be a clear and professional communicator, who is as confident and comfortable listening to others as you are speaking with them, and you know how to adjust your approach to different situations and people.
This is a fast-paced role within an adaptable organization that isn’t afraid to change things up in order to continually improve. We’re looking for someone who rises to challenges when they present and isn’t held back by fear of failure. Someone who actively looks for opportunities to improve and is willing to experiment with new systems, processes and approaches. We’re looking for the kind of energy and drive that will get the right results for your customers, your colleagues, your career and our business.
You should be undaunted by data – willing to engage with and understand measures and statistics to really get under the bonnet and understand your team and their output to a deep level. It’s ok if you’ve not done this before as we can teach you how, you just need to bring the energy, enthusiasm and will to dive in – learning and developing your skills as you go.
We Are Looking For:
- Someone highly motivated and brimming with ideas about how to boost our lead generation and conversion strategies, and up for playing an active role in the service delivery strategy for the New Business and Estate Agency offerings.
- Someone with their finger on the pulse of all the goings-on in the property market – you’ll need to build and maintain a solid knowledge and understanding of market trends and competitor offerings and an awareness of changing market dynamics.
- Someone who can lead from the front with a focus on making deals happen, hitting targets and pushing for continuous growth.
- An active listener who is fully engaged with their team; understanding their needs and working together to ensure continual growth and progression, ultimately leading to improved experiences for colleagues and customers.
- Confidence to work with people across all levels of the business to plan, problem solve, iron out pain-points and identify ways we can do better by our customers and our team.
- A driving license is essential.
You will be fully supported by the Department Managers, who will be your biggest cheerleaders and mentors as you take this next step in your career. We’ve got your back, but we also are looking for people who can take a challenge head-on, someone who can take ownership and responsibility of their work, and shows self-awareness in knowing their strengths and their weaknesses.
Who We Are:
Umega is a forward-thinking and fast-growing company, but even as we grow, our team continues to work together like one big family. This role involves being an important part of our busy and exciting letting and estate agency business. We hold high standards and work in a way that means our clients love dealing with us. We provide a great workplace and you’ll love coming to work every day. You’ll be valued, trusted, empowered and given the space to make mistakes, learn and grow. We want you to be with us for years, but understand that this won’t be forever. We’re dedicated to providing the support you need, so that when the time comes for you to leave Umega, you do so with a better understanding of what you want from life. We have an amazing, talented, caring team and terrific company culture that drives us forward and we’d love for you to be part of it.
- Be part of a vibrant, growing company of 50 great people
- A beautiful office space in Quartermile (although we’ll expect you to work from home half the time)
- Casual Dress
- Company Pension
- Employee Discounts
- Flexible Schedule
- Monday – Friday
- Cycle to work
- Private Medical Insurance
- Sick Pay
- Tea, coffee fruit and regular treats
- Great social life (when restrictions allow!)
- …and loads more being added all the time. Find out more about working at UMEGA here.
Before you send us your application, take a look at our blog detailing
Starting Salary – £27,000 – £30,000 p.a. depending on experience.
Start date – As soon as you are available – we can be flexible and we’ll wait for the right person.
How to apply – Apply by sending your CV, a covering letter and a short video (less than 60 seconds) letting us know exactly why you are the best person for this job and why we’d be mad not to hire you! FAO: Danielle Kerr, via [email protected]. Note, applications without covering letters will not be considered.