Umega now provides property sales services to help customers sell properties. We’ve spent the last 9 months testing our...
Selling your property involves following a straightforward process.
At every step of the way, we’ll keep you updated, informed, tell you what to expect and we’ll be there when you need us for however long it takes to complete your sale.
With Umega you can experience the highest rated customer service in Scotland and an Edinburgh Estate Agent delivering a better way to sell your property.
This is provided to you instantly on our website. You don’t need to speak to anyone and it’s free!
Speak with one of our team about what’s involved in selling so that you are informed about how the process works. easiest for you.
Get all the information you need to understand the different costs involved in selling and the likely timings. Our fees are simple and transparent.
THINKING ABOUT SELLING
Talk to us
Understand the process & costs
GET THE BALL ROLLING
Recommendations & improvements
Home report & pricing strategy
ON THE MARKET
Offers & negotiations
Our business is all about reputation and referrals.
We have a successful business and attract new customers because we take care of our customers and employees. Simple as that.
Our customer service comes from recruiting the right people and creating the conditions for them to do an amazing job.
We really look after our people so they look after you.
We’ve accumulated decades of experience and lessons.
We take every opportunity to capture what’s happening, learn from it and share it with our customers.
A better way to sell your property
It all starts with doing your research so we offer an instant free online valuation, a team of experienced agents to talk you through the process and a straightforward explanation of what to expect and the costs involved. When you’re ready to get the ball rolling with an Edinburgh Estate Agent, you can use our easy online onboarding, and we’ll visit your property to report back with any recommendations or improvements before organising a home report and working with you to set a pricing strategy to maximise the likely sale price. In preparing the property for the sales market we’ll create an engaging brochure including high quality photos, floor plan and an impressive virtual tour. We advertise on a broad range of property portals including Rightmove, Zoopla, Primelocation and OnTheMarket and we promote your ad through our social media channels. Buyer enquiries will be handled by our award-winning customer service team and we’ll handle all offers and negotiations before working closely with your solicitor through to completion of the sale. We’re straightforward to deal with, we’re responsive and we’re passionate about delivering a high level of service to our customers and achieving a successful outcome in relation to the sale of our your property. Read through our Edinburgh Estate Agent brochure to find out more information on each of the steps we take to successfully sell your property.
We’re an Edinburgh estate agent that offers a better way to sell your property and we would love to talk to you about your property.
A better way to look after customers and employees
Umega started in 2007 because two friends thought there was a better way to deliver customer service in Edinburgh property; they’d had enough of the negative stereotypes that surround how properties are sold and let. Since then we’ve grown as a team, learned a lot, we’ve improved what we do every year and our reputation has steadily grown with us as one of the leading Edinburgh Estate agents and letting agents.
Our sector is not renowned for great company cultures and customer service so we recruit the right sort of people who can align behind the goal of looking after our customers in a way that smashes the negative stereotypes surrounding our industry. Our team provide the level of care we believe everyone should receive. We do the right thing by our customers. We’re in it for the long haul and we understand that there are no shortcuts to becoming a market leading Edinburgh Estate Agent.. Whether we are responsible for a dozen customers or thousands, we will take the same approach to everything we do where we take every opportunity to learn, improve and take care of our customers and employees. We have a love of learning and we understand that there are always ways in which we can improve which is why we never stand still and have a track record of improving our quality of service year, after year, after year.
We understand there’s a lot at stake in selling a property and it’s difficult to know which Edinburgh Estate Agent to trust with your sale. Of course we’re a property business but more importantly, we’re a people business. Our team are specifically recruited and trained with a focus on customer service skills and responsiveness. We equip our team with the right technical training including all of our team gaining their Propertymark qualification in estate agency. This gives them the confidence and technical expertise to deliver excellent service to our customers throughout the sales process and gives them the grounding needed to focus on their customer service skills which is where we excel as a business. It’s what we’re known for.
The property market is fascinating and affects all of us (everyone needs a roof over their head). We understand that we have an important role and we constantly study the market to try to understand what’s happening and where things are headed. This helps us adapt and prepare for the challenges ahead and the ever changing needs of our customers. By constantly improving and adapting to what’s around us, we’re ensuring that Umega will be raising the bar and smashing negative stereotypes of Estate agents and letting agents for decades into the future.
We’re Members of The Property Ombudsman Scheme
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