Wake up. Kick ass. Repeat.
It’s the message on the reusable cups we leave for our new tenants. But it’s more than just a phrase, it’s an ethos and what makes us tick.
Now more than ever, we need to live up to this message. For those who need it, the private rented sector in Edinburgh is more important than ever before. We realise that, and at Umega we’re leading improvements being made across the sector relating to service levels and standards. We do this by hiring the right people and creating the conditions for them to succeed.
This is where you come in.
At Umega, we’re on the hunt for bar-raisers, go-getters and self-starters to make an impact at our rapidly expanding, and game-changing business. If this sounds like you, please send across your CV and most importantly, a cover letter which makes us stop and think: ‘we’d be mad not to hire them!’
(Applications without cover letters will not be considered – we’re putting ourselves out there, are you?).
Are you and Umega a perfect match?
This opportunity is designed to give you a fantastic grounding in property letting and we want to gear you up for success, so you’ll need to be ready and willing to turn your hand to whatever comes your way. You’ll benefit from having a couple of years of customer service experience under your belt, a genuine interest in people, and a real desire to work in this sector. In your first 1-2 years you’ll get to experience various departments and work with a variety of teams to build your knowledge and understanding of our sector, while enhancing your customer-service skills and making an impact in our organisation.
In the first few months of your journey with us you will largely spend your time visiting our properties across Edinburgh and the Lothians, supporting our Property Marketing Team by creating marketing material for our portfolio. You will have the opportunity to visit Umega properties, learn our values, meet people from different teams, and grow a deeper understanding of who we are, how we are set up, and how our future career could take shape. After these first few months you will move into a customer-facing role, likely within our New Tenancy Team who work hard to secure homes for all our lovely potential tenants.
Your next move beyond this will be driven and shaped by what you’ve shown us so far, so if you’re eager to forge a career in property the Umega world could be your oyster!
Who we are:
First things first, we’re not your average organisation. We’re a company led by two friends who believe in a better way of doing business through integrity built on transparency, leadership grounded in humility, and light-hearted honesty underpinned by bravery. We put our success down to a combination of endless hard work and a foundation of crucial core values:
We work to a high bar:
An incredibly high bar, think Everest high. And we work hard day in-day out to achieve this. Umega is constantly striving to understand and deliver a better service and experience for both our customers and employees. We have fun but also look to set standards in the industry and beyond. We expect a desire to constantly improve from everyone in the business! There are plenty of opportunities to learn, develop and progress and we want you to come with a great appetite and attitude to getting stuck-in and learning as you go.
We show what we’re really about:
We’re open in the way we work and communicate, and we show our vulnerabilities. We don’t believe that you can learn without making some mistakes along the way, it’s about how you pick yourself up, brush yourself off, and try, try again. We’re people-people, but most importantly, we’re just people. Our employees don’t leave their personalities at the door, we bring ourselves in bucket loads.
We take the plunge:
We want our team to be brave, play, experiment, and ultimately find a better way of doing things. We can always do more. We expect our team to step out of their comfort zone. We’ll support you to get the best out of yourself whether you are with us for two years or ten!
We ask a lot from our staff, but in return, we give a lot back. There are some great benefits for working at Umega, it’s our way of saying thank-you for the high performance our staff consistently demonstrate. Please go to our website to have a look for yourselves!
Key information:
- Requirements
Administrative experience and/or customer service experience of at least 2 years is preferred but your passion to grow, learn, and improve is what’s most important to us.
- Driver’s license :
A full UK Driver’s Licence is required. - Salary :
Starting salary in the region of £20K.
- Starting date :
As soon as you are available.
How to apply:
- Where to apply
Please email your application (CV and covering letter) to [email protected]
Please note applications without cover letters will not be considered.
– NO RECRUITMENT AGENCIES, PLEASE- - Application Deadline:
9am on Monday 15th February 2021.